End Of Season Summer Sale Now on

With the 2019 touring caravan season drawing to a close at the end of the month, now is the time to secure an absolute bargain on our incredible range of new caravans from Bailey, Swift & Lunar.

We need to make space for the new 2020 models coming through next month so are currently offering some fantastic savings across all ranges.  Our aim is to offer some of the best prices in the UK.  If you can find a better price then let us know and we’ll do our utmost to match it or better still beat it!

Here are some of the headline offers.  Click the links below for more information:

Bailey – enjoy savings of up to £3,519 across the range, prices start from as little as £16,799.  We have also just reduced the last remaining models on our Ridgeway dealer special which now start from only £16,995!

Lunar – we are currently selling a Lunar Clubman for under £21,000 which represents incredible value.  Sales have been strong since we reduced the price as part of our Summer Sale so you’ll need to hurry!

Swift – prices start from £16,550 across our range of Swift caravans.  As with the Ridgeway, we have also reduced the last remaining units of our Swift Vogue dealer special where you can enjoy savings of up to £3,369 with prices from £17,395.

Part Exchange Prices:

We are currently running low on pre-owned stock.  With this in mind, if you have a caravan to part-exchange, we will be doing our very best to offer you an amazing price!

For more information on any of the savings & offers in our Summer Sale then please call our sales teams today:

Swindon 01793 772096 (option 1)

Oxford 01844 339566 (option 1)

Reading 01189 888111 (option1)

Lunar Statement

We have been informed by Lunar that they have placed the business into Administration as of Tuesday 16th July 2019.
At this stage, we understand that they are discussing options with the Administrators to rescue the business through its sale as a going concern.  We have had no further communication from Lunar but can confirm the following policy has been put in place by Swindon, Oxford & Reading Caravans to support our customers:
  • Swindon, Oxford & Reading Caravans will continue to support existing warranty claims on all faults reported under the Lunar Warranty. Any customer who already has work being carried out or booked in should attend site as agreed to collect or drop off their caravan. Parts and Labour covered by the warranty to be provided at no additional charge.
  • For all outstanding claims, we will endeavour to source spare parts from third party suppliers to complete work as required.  Where parts are specific to Lunar and we cannot source them from a third party there may be a delay as we work with the Administrator to establish an ongoing supply of parts.
We understand it is very early in the process for Lunar and we will work to keep customers updated of any changes to the situation as and when required.
Should you wish to speak to someone regarding your Lunar Caravan please call any of our 3 branches.

New to Caravanning? Part 9 – Glossary

Glossary

Below is a list of common phrases that are used in and around caravans:

A

A frame – The triangular shaped section at the front of the caravan. The Hitch, handbrake, electric cable and Jockey wheel can be found here

AL-KO ATC – An electronic stability device that can be fitted to caravans to help prevent snaking, this is an optional extra on some caravans(Assisted Trailer Control).

Awning – A tent like structure that fits to the side of a caravan and extends the living space of the caravan. Awnings use either poles or air beams to hold them up.

Awning rail – The rail on the side of the caravan into which the awning slides.

Awning skirt – A long piece of plastic that is used as a draft extractor between the base of the caravan and the awning.

B

Bed boxes – The storage space under the seats of a caravan. Heaters and water tanks can usually be found under these. Continue Reading »

New to Caravanning? Part 8 – Caravan Servicing

Caravan Servicing

A caravan service should be completed on or just before the anniversary of when you purchased the caravan. Although there is no legal requirement for you to have the caravan serviced, it is highly recommended. A caravan has several elements that if left unchecked could pose a danger to the occupants or fellow road users.  In order to maintain your warranty, manufacturers and finance companies will ask that the caravan is serviced annually and in a good state of repair. Continue Reading »

New to Caravanning? Part 7 – After Sales

After Sales

Sometimes things go wrong and, in that instance, our After Sales teams should be your first point of call. Of course, the nature of any breakage or fault could be covered by a manufacturer or extended warranty. In this section we discuss how we will take care of any breakage or fault and let you know what to expect.

Warranty work & repairs

As mentioned, our After sales team should be the initial contact for any issues that you may have.  We are here to help and where possible we can give you expert advice or information if you are using the caravan on site. We will endeavour to give you advice on the phone, but when we need to see you, we will ask you to bring the caravan to one of our branches at your convenience.

Once we have the caravan, we can assess the issue and where required make an estimate on the work involved for the issue to be resolved. For easy fixes or small issues, we can usually have the caravan fixed and back with you quite quickly. However, for more complex issues and for occasions where parts are required we will advise you on the estimated time scales.

Depending on the time of year and the nature of the repair, some timescales can seem quite long. In that instance we will work with you and keep you up to date on the availability of parts for your caravan repair.

If it is agreed that the repair is to be a warranty claim, we will contact the warranty issuer on your behalf and complete the works as necessary. Once our team of engineers have completed the work, we will contact you and arrange for you to inspect the repair and collect your caravan.

Repairs & non-warranty work

If the work is outside the scope of warranty, such as accidental damage or simply not covered by any warranty, we will give you an estimate detailing the costs of parts and labour and arrange at your convenience to have the caravan booked in for the repair to take place.

Upgrades and additional equipment

In some cases, you may want equipment added to your caravan. Items such as motor movers, air conditioning units or extra power sockets. In the case of upgrades or additional equipment being added, we recommend you speak with our sales team who will be best placed to discuss your requirements and make recommendations to you on the equipment you would like added.

Our After Sales teams will also book in and handle caravan servicing. In the next section we will discuss the importance of a caravan service and why you should have one on your caravan.

Competitive Finance Rates now available

black horse caravan finance with swindon caravans group Swindon, Oxford & Reading Caravans are currently offering competitive finance packages to suit all requirements.  With flexible terms and repayment options, you will be able to holiday as often as you like for one fixed monthly amount.

For the month of June, we are now offering:

6.6% APR when purchasing a new caravan.

7.6% APR when purchasing a used caravan.

Please contact our sales teams for full details.  Your dream caravan might be more affordable than you think.  Offer ends 30th June 2019.

Summer Show 1st – 9th June

Our Summer Show is back and starts on Saturday 1st June across all 3 branches in Swindon, Oxford & Reading.  We’ll have some amazing offers available so make sure you pop along to take advantage of these deals.  Summer is just around the corner so now is the perfect time to exchange your current caravan or indeed start caravanning!

Here’s what we have to offer during our show week:

  • Free BBQ (weekends only) & refreshments available whilst you browse our caravans and accessories.
  • Fantastic discounts across our range of 2019 Lunar, Bailey & Swift caravans.
  • £300 vouchers when you purchase one of our special edition caravans; a 2019 Bailey Ridgeway or 2019 Swift Vogue.
  • Savings of up to £2,000 off selected used caravans.  We have over 100 used caravans for sale!  And still receive either £500 vouchers or a free accessory pack when you purchase, to be spent on any product or service available across our 3 branches.
  • Flexible finance rates will be available throughout the show: 6.6% APR on new caravans & 7.6% on used caravans.
  • We will be offering a free goodie bag to everyone who visits one of our 3 branches (whilst stocks last).
  • There is a free prize draw where 3 lucky winners will win a Kampa Rally Air 400 (RRP £1312.49), Powrtouch Evolution manual motor mover (RRP £1045) or a Cadac Safari Chef Lite RRP £100.  Please enter online (1 online entry per person) and you can also enter in store during the Summer Show up until Sunday 9th June (1 in store entry per person).
  • And finally there will be lots of accessory offers:
    • Elsan blue & pink toilet chemical.  Was £15.98.  Now only £10.
    • Kampa Lusso Milano chair & footrest.  Now only £45 (Swindon  only).
    • Kampa Comfort chair.  Now only £36.99
    • Economy Aquaroll / Kampa Water Stroller (branch dependant).  Was £45.  Now only £38
    • Economy Wastemaster / Kampa Waste Stroller (branch dependant).  Was £45.  Now only £38
    • Kampa /Quest Rotary Airer.  Was £27.50.  Now only £22.50
    • Tow Pro Front towing Covers.  Now only £145
    • Buy a Kampa awning and receive a free roof lining worth up to £90!

Free Prize Draw – Ends 9th June

Our Summer Show: Saturday 1st – Sunday 9th June.

As part of our Summer Show here at Swindon, Oxford & Reading Caravans, we’ve teamed up with some of the leading suppliers in the industry to run a free prize draw.  There are some amazing prizes to be won so enter your details below for your chance to win!

1st Prize:  Kampa Ace Air 400, RRP £1312.49.  Be the envy of the caravan park with this Kampa awning, undoubtedly one of the best on the market.  With double coated weathershield pro fabric, this inflatable awning takes seconds to inflate thanks to Kampa’s one point system.

2nd Prize:  Powrtouch Evolution Manual Motor Mover, RRP £1045.  Powrtouch is the trusted market leader and the winning prize will come complete with a 5 year parts and labour guarantee.  Chick here for more information on motor movers.  Prize does not include fitting.

3rd Prize:  Avtex L218DRS 21.5-inch widescreen 1080 full HD Super Slim LED TV with Freeview HD.  RRP £399.  Avtex manufacture industry leading televisions for the caravan market; you’ll be the envy of everyone on site if you win this fantastic prize.

4rd Prize:  Cadac Safari Chef 2 Lite, RRP £100.  The ideal BBQ for camping or for picnics where pack size and weight is of the essence.  With automatic piezo ignition, this BBQ is perfect for couples or small families.

5th Prize:  Diamondbrite application RRP £499.  Protect your caravan inside and out with a free Diamondbrite which will keep your caravan looking great whilst also maintaining it’s value. (prize is for single axle application, £100 extra for a twin axle).

 

All entries to the draw close 11:59pm Sunday 9th June.  The winners will be announced by email on 12th June.  Only one entry per person online will be accepted although you can also make one extra entry per person to the draw in store during the show week.

Demonstrator Model Sale Now On!

Our demonstrator sale is now on!

We’ve made some huge reductions on our 2019 demonstrator models from leading manufacturers Swift, Bailey & Lunar.  Prices start from £15,095 with savings of up to £4,729!  These offers have now been extended until the end of business on Monday 27th May so please hurry and take advantage of these incredible deals!

View 2019 Swift Caravans – As well as these offers on Swift, order a Vogue by Monday 27th May and receive a FREE Diamond Pack worth £510 on a single axle & £610 on a twin axle.

View 2019 Bailey Caravans

View 2019 Lunar Caravans

Please note these prices only apply to our demonstrator models.  They do not apply to any factory fresh units.  If you require a factory fresh caravan then please call the sales teams today for our best price:

Swindon 01793 772096, Oxford 01844 339566 or Reading 01189 888111

New to Caravanning? Part 6 – Collection Day

Collection Day

The collection day of your new caravan is an important milestone. There is lots to take in and it can be quite overwhelming. With that said, you may wonder what to expect on the big day. There are several steps that you will be guided through to make sure you are happy with your new purchase and in this section, we will give you some idea of what to expect.

Before you arrive

If you are buying your very first caravan, please make sure you bring your drivers licence and your current V5 document for the towing car. We will require this to make the number plate on the caravan.

Also, don’t forget to bring some ID with you and proof of your address if you are purchasing the caravan on finance. If you are not using finance to purchase or have obtained finance elsewhere make sure you have arranged the appropriate method of payment.

Finally, please make sure you arrive at the dealership at your appointment time. This timeslot will have been agreed with you by our sales team prior to collection. In the summer we are very busy, so it is imperative that if there any issues with your appointment you call us as soon as you can.

On the day

Swindon's despatch manager Dean
Swindon’s despatch manager Dean

Once you arrive, make yourself known to the sales team who will then introduce you to the dispatch team.

Our dispatch team will give an in-depth tour of the caravan demonstrating the features and facilities. You will be shown how the caravan works and answering any questions you may have.

We appreciate there is a lot of information to take in, so we will take our time to make sure you understand the various parts of the caravan. You will also notice the caravan will be warm, have fresh water connected and this allows you to see the caravan functioning prior to you leaving.

Once you are happy with the caravan you will be invited to bring your towing car to the caravan and a demonstration of hitching up in a safe and legal manor will be completed.

After the demonstration and tour of the caravan has been completed, the sales team will go through any documentation such as warranty information of any accessories you have had installed and caravan registration.

Depending on how you are funding this purchase, the balance will now be paid. If it’s a finance agreement, the instruction will commence on this date, but if you have already sourced an alternative funding option you will be asked to settle the outstanding balance at this point.

After collection

Once you leave we highly recommend taking your caravan away to a local caravan site for a couple of nights to test the caravan in your own time and space.

Check out this video which follows Dan’s purchase of his new Bailey Ridgeway on collection day:

Collection day can be an overwhelming time and key information can be forgotten. If something isn’t right or you simply cannot recall how something should work, please do give us a call so we can guide you through any issues you may have.

Sometimes things don’t go right, in the next part we will discuss the after sales department, how they can help if something is broken or worn out and what you can expect from us in that instance.