Awards

Practical Caravan & Motorhome Owner Satisfaction Survey

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We would be appreciative if you could offer us some important feedback, to help us improve our service and product offering in the future. It should only take a few minutes to complete.  The survey closes this Sunday 23rd October.
If you like what we have to offer – our choice of new & used caravans and motorhomes, awnings, accessories, workshop facilities and customer care – then we would appreciate your vote.
Thank you once again for your continued support from everyone here at Swindon, Oxford & Reading Caravan & Motorhome Group. In 2022 we achieved a silver award.  In 2019 the group won gold again as a supplying dealer for pre-owned caravans in the UK, having won the award outright in 2017.  In 2016 we won the best supplying dealer of new caravans in the country.  It would be great if we could replicate either of those feats and achieve gold once again.
As a thank you to those who complete the survey, the Camping and Caravanning Club are offering everyone a chance to win a seven-night stay at a Camping and Caravanning Club site of their choice, while there will also be two additional prizes available of a three-night stay at a Camping and Caravanning Club site of their choosing.

Silver Award at the 2022 Owner Satisfaction Awards

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We are delighted to announce that the Swindon Caravan & Motorhome Group once again picked up an award at the recent 2022 Practical Caravan/Motorhome Owner Satisfaction Awards.

The Group achieved a Silver Award for Supplying Dealer of New Caravans.  This is a great result for the company and testament to the hard work of all the staff over the last year.

We would also like to thank all of our customers who voted for us, it is very much appreciated.

Our supplying manufacturers also claimed some of the top industry prizes:

    • Adria took home the prize as winner of the ‘Best New Caravan Manufacturer’ whilst Bailey & Swift both picked up a Silver award in the same category.
    • The Bailey Pegasus Grande SE Ancona won the Best Family Caravan Award.
    • The Swift Conqueror 480 won the Best 2 Berth Caravan Award.
    • The Swift Challenger X 860 won the Best Caravan Under £30,000 Award.
    • The Swift Basecamp 6 won the Best 6 Berth Caravan Award.
    • The Adria Adora Tiber took home the prize for Best 4 Berth Caravan.

It is also worth noting that 7 out of 8 Bailey entries received the top 5 star rating at another industry awards ceremony, this time at the Caravan & Motorhome Club Caravan Design Awards Buyers Guide 2022!

Buy your next caravan or motorhome with confidence

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Here at the Swindon Caravans Group, we take pride in the products we sell and the customer service we offer.  We’ve received nearly 800 reviews online at an average of 4.5/5 stars and 90% of customers would recommend Swindon Caravans Group to their friends & family.

Customer reviews are important to build trust with anyone looking to purchase.  Our ratings are something that we are proud of.  If you are looking to buy your next caravan or motorhome or indeed you first, then hopefully you will visit our branches in Swindon, Oxford or Reading with confidence; to find the right caravan or motorhome to suit your budget & requirements and receive a comprehensive aftersales service thereafter.

 

4.5/5 stars for Reading Caravan & Motorhome Centre

4.3/5 stars for Oxford Caravans

4.1/5 stars for Swindon Caravans

 

4.6/5 stars for Swindon Caravans Group.

90% of customers would recommend Swindon Caravans Group to their friends & family.

 

 

 

4.9/5 stars for Reading Caravan & Motorhome Centre

4.9/5 stars for Oxford Caravans

4.8/5 stars for Swindon Caravans

 

 

2019 gold and silver owner satisfaction award for new and used caravans

 

 

2019 Gold & Silver awards at the Practical Caravans Owner Satisfaction Awards.

 

Please Vote – Owner Satisfaction Awards 2020

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2019 gold and silver owner satisfaction award for new and used caravans

We would be appreciative if you could offer us some important feedback, to help us improve our service and product offering in the future. It should only take a few minutes to complete.
If you like what we have to offer – our choice of new & used caravans, awnings, accessories, workshop facilities and customer care – then we would appreciate your vote.
Thank you once again for your continued support from everyone here at Swindon, Oxford & Reading Caravans. In 2019 the group won gold again as a supplying dealer for pre-owned caravans in the UK, having won the award outright in 2017.  In 2016 we won the best supplying dealer of new caravans in the country.  It would be great if we could replicate either of those feats and achieve gold once again.

Award Winners at the 2019 Caravan Owner Satisfaction Awards

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2019 gold and silver owner satisfaction award for new and used caravans

We are delighted to announced that the Swindon Caravans Group have been awarded gold and silver awards at the 2019 Owner Satisfaction Awards for supplying dealer of pre-owned & new touring caravans respectively in the UK.

These awards are voted for by our customers so they really mean a lot.  It is a fantastic achievement and backs up the awards won in 2016 & 2017 when we won the categories for best supplying dealer of new & used caravans respectively in the UK.

2019 gold and silver owner satisfaction award for new and used caravans

Thank You for Voting for Us!

We would like to say a huge THANK YOU to all of our customers who have used and enjoy the service we provide.  And a special thank you to all those who voted in these awards, it really is appreciated.

Full results of the Owner Satisfaction Survey 2019 can be found in the March Issue of Practical Caravan Magazine or on the Camping & Caravanning Club website at https://www.campingandcaravanningclub.co.uk/helpandadvice/tent-survey/caravan-owner-satisfaction-awards/

Please Vote – Owner Satisfaction Awards 2018

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We would be appreciative if you could offer us some important feedback, to help us improve our service and product offering in the future. It should only take a few minutes to complete.
If you like what we have to offer – our choice of new & used caravans, awnings, accessories, workshop facilities and customer care – then we would appreciate your vote.
Thank you once again for your continued support from everyone here at Swindon, Oxford & Reading Caravans. In 2016 Oxford Caravans won best supplying dealer of new caravans in the country.  The Group then followed this up by winning 2017 best supplying dealer of used caravans in the country!  It would be great if we could replicate either of those feats and achieve gold once again.

2017 Winner – Best Supplying Dealer of Pre-Owned Caravans in UK

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We are delighted to announced that the Swindon Caravans Group have collected another award:  2017 winner for best supplying dealership of pre-owned caravans in the UK for 2017!  We achieved a satisfaction score of 89.1% which is a fantastic achievement!

swindon caravans group winning 2017 best supplying dealer of pre-owned caravans in the countryThe prestigious 2017 Owner Satisfaction Awards, hosted in partnership with both the Camping & Caravanning Club and Practical Caravan, took place in Manchester in January 2017 and it was revealed that the group had beaten off some stiff competition to win the award.

This achievement is reward for all the hard work and effort put in by all the staff across the 3 branches.  And of course backs up our win last year for best supplying dealer of new caravans in the country in 2016.

PCOSS Gold 2016 and 2017

We would like to thank all of our customers and of course everyone who voted for us in these awards.  It is very much appreciated and we hope that you will continue to enjoy the service we provide.

 

Oxford Caravans WINS Practical Caravans Owner Satisfaction Survey 2016

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The Swindon Caravans Group strikes double gold in the Practical Caravan Owner Satisfaction Survey 2016

PCOSS Silver New 2016PCOSS Silver Pre Owned 2016PCOSS Gold 2016

 

Our group of dealerships (Swindon, Oxford & Reading Caravans) have once again achieved a fantastic result in the Practical Caravan Owner Satisfaction Survey:

  • Oxford Caravans WINS category for best supplying dealer of new caravans in the country!  Congratulations to everyone involved in a fantastic achievement.
  • Reading Caravans also achieves gold as a supplying dealer for new caravans.
  • Swindon Caravans just misses out on gold but still achieves an excellent Silver award as a supplying dealer for both new & pre-owned caravans.

Meet the Winners – Alistair’s Interview with Practical Caravan – Click the attachment to view Oxford Sales Manager Alistair’s interview with Practical Caravan.

The Practical Caravan Owner Satisfaction Survey is compiled using direct customer feedback on all aspects of ownership on an annual basis. Full results can be found in the March Issue of Practical Caravan Magazine and on their web site at www.practicalcaravan.com

Gold Award for BOTH New & Pre-owned

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Swindon Caravans Group Practical Caravans Owner Satisfaction Survey Gold Award

Thank you to all our customers who voted for us in the recent 2015 Practical Caravan Owner Satisfaction Survey.

We achieved a Gold award for BOTH new and pre-owned caravans!  A fabulous achievement from everyone involved!

Caravan Times Dealership of the Year 2014

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Swindon Caravans Group won the Caravan Times Dealership of the Year 2014

We are delighted to announce that the Swindon Caravans Group won Dealership of the Year 2014 in the recent Caravan Times awards. Caravan Times Dealership of the Year 2014

This is a fantastic achievement from all concerned and we would like to thank all of our customers who voted for us.  We are constantly trying to improve our service so it is great to be recognised for our efforts.  Lets hope we can repeat this success in 2015.