All the top brands including Bailey, Lunar, Swift, Sterling & Sprite will be releasing their new portfolios over the coming weeks and we want to make sure you’re able to view the new 2018 touring caravans as soon as you can. Register your interest now and we’ll give you a call as soon as any of the latest models land on our forecourts. We’ll be interested to hear your thoughts and are on hand to answer any questions you might have.
We’ll also have our very own Swift Vogue which took the market by storm last year. Redesigned and with more specification, the 2018 version is sure to be another tremendous success.
The first 2018 models will start to feature at our 3 branches around mid/late August. We would then expect to have the majority of models by the end of September / beginning of October, before the Caravan Show at the NEC which starts on Tuesday 17th October.
Note: All new and used caravans that hold a warranty require an annual service. Please ensure that the yearly service is completed before the anniversary of the purchase date to avoid invalidating the warranty.
Should I empty my caravan before the service?
This can depend on the type of caravan service that is being carried out. But for all services, John asks customers to ensure a walkway is free so our engineers are able to walk through the van with ease. Remove all personal possessions and remove large items out of the van.
What we will say is remember that damp test in part one!?!
Which brand of caravan do the Swindon Caravan Group Service?
We currently sell and can, therefore, service the following 5 franchises of new caravans:
We sell a range of different brands from our used stock. Please remember that if we sell a caravan then we will service it.
Unfortunately, due to capacity limitations in our workshop and our need to concentrate on customers who purchase caravans from us, we are not able to do any servicing & warranty work on your caravan if it has not been purchased from us. You will need to refer any warranty to your supplying dealer.
How long does a caravan service take to complete?
A caravan service will take between 2 and 4 hours to complete, depending on the type of service selected. Usually, we will load the yard on a Saturday and carry out services Monday to Friday the following week. All customers will receive a phone call when their service is complete. If you need your caravan service within a specific timeframe, please speak with the office at the time of booking.
Will gas appliances be serviced?
A gas safety check is completed on all gas appliances. A printout of results is provided with your service forms. Proof of this safety check will be required for insurance purposes.
What is the main difference between a standard and premier service?
A standard caravan service covers all safety and chassis checks and is better suited to those who use their caravan regularly.
A premier service is recommended for those customers that are:
Do not often use their caravan
Need their caravan checked at the beginning of the year.
Note: Both the standard and premier service will cover your caravan for the full manufacturer’s warranty.
Did you enjoy this video?
Let us know what you think and fill out our enquiry form below along with what other topics you would like to see covered in our caravan video series. We aim to provide you with a video hub filled with tips, maintenance and serving know-how to ensure you get the best out of your caravan.
If you are thinking of upgrading your caravan then there’s no better time to do it. Here at the Swindon Caravans Group, we’re offering:
Savings of up to £2,000 across our range of used caravans. We currently have over 160 used caravans for sale across our 3 branches so we’re sure to have something to meet your requirements.
FREE £500 vouchers or a free accessory kit with every used caravan purchased over £5,000. The vouchers can be spent on any product or service available at any of our 3 branches.
Excellent part exchange valuations on your existing caravan.
8.9% APR available on all our used caravans for sale.
The Swindon Caravans Group were recently voted the best supplying dealer of used caravans in the UK at the 2017 Practical Caravan Owner Satisfaction Awards. Here is what you can expect when you purchase a used caravan from us:
FREE 12 month warranty with the option to extend to 24 or 36 months for peace of mind.
A thorough pre-delivery inspection to ensure the caravan is safe and in full working order. All of our used caravans are damp tested.
A live handover so you are comfortable with all the workings of your new caravan before you tow it away.
A full valet (inside and out) of the caravan before collection.
An Aftersales department to answer any questions you might have.
At Swindon Caravan Group it is fair to say that a healthy proportion of enquiries received relate to caravan servicing.
So, when Dan Trudgian approached us about a behind the scenes vlog covering a service in detail, naturally we agreed; keen to shed as much light as possible on the caravan servicing process.
In this video ‘Caravan Servicing Part One’ you’ll see behind the scenes footage of a ‘basic caravan service’ completed in June 2017. And while this is a basic service, all information regarding our other caravan servicing packages can be found here > Services <. We also thought you may want to also view our full-service checklist, which you can do so here > service checklist <.
Note: Both servicing levels offered will cover your caravan for the full manufacturer’s warranty.
Here is our at a glance summary of the servicing process:
Booking in & Pre-Assessment.
Book in with the Aftersales team and complete any required paperwork.
Your caravan will be checked over, so any existing imperfections (dinks, dents, scratches, etc.) are documented in a pre-service report. Both parties sign this before the service begins.
The Service. Tyres.
The caravan is hoisted. Wheels removed and checked (sidewall/tread/date) for roadworthiness
The single use nut is removed and discarded
Inside the drum, shoes cleaned and everything is liberally degreased
The spindle is degreased, the hub replaced, and a brand new single use nut is fitted to the specified torque.
Tyre pressure checked
At the end of the service when the caravan is lowered to the floor, locking wheel nuts are torqued up to the required spec. This is always double checked and signed off accordingly.
Adjust brakes to ensure they aren’t binding
Tread, depth, & date checked.
Wheel carrier greased & cleaned.
New copper grease applied to nuts.
All steadies around the caravan greased & cleaned
Handbrake assembly cleaned
All locks & hinges are checked
Full visual check – Any faults at this time are documented.
Smoke alarms & carbon monoxide alarm checks
Jockey wheel removed
Hitch handle cleaned & inspected
Jockey wheel dismantled, cleaned and re-lubricated
Hitch refit & testing
– Road Light Check
13 pin connection tested.
Markers, brake lights and rear lights all checked.
– Leisure Battery
This will be disconnected.
Battery analysis performed with report
Battery charger performance check
Visual check of all plug sockets
RCD safety checks
Visual & date checks
The gas system is pressure checked
Gas leak check
Thorough damp test inc cupboard & lockers.
NOTE: Make sure cupboards and lockers are empty.
At the end of the service, a full-service report will be issued.
Looking for more detail on caravan servicing?
Keep an eye out for ‘Caravan Servicing Part Two’ in which our Aftersales Manager John will be answering frequently asked questions regarding caravan servicing, put to him by Dan.
Did you enjoy this video?
Let us know by filling out our enquiry form below along with what other topics you would like to see covered in our caravan videos. Our goal is to provide you with a video hub filled with tips, maintenance and serving know-how to ensure you get the best out of your caravan.
Come and join us on Saturday 17th & Sunday 18th June for our 2017 Summer Show weekend at Swindon, Oxford & Reading Caravans.
Come along with friends & family, enjoy a free BBQ and refreshments and browse our new & used touring caravans on display. We have some fantastic offers across all our caravans as well as caravan awnings and accessories.
Offers available on New Caravans:
Enjoy savings of up to £3329 across our range of 2017 caravans. We’re running low on a number of models now so please call for earliest availability.
FREE Powrtouch Classic Motor Mover with every 2017 Bailey caravan purchased this weekend! (single axle only; additional £350 for twin axle)
All the top brands – Lunar, Bailey, Swift, Sterling & Sprite – at great prices whilst not forgetting our dealer special, the Swift Vogue which has been a resounding success this year.
Low rate competitive finance packages available; 7.9% on any new caravan
Offers available on Used Caravans:
Receive a FREE Rapid Air 220 or 260 awning worth £349 when you purchase any used caravan during the show weekend (whilst stocks last).
Do you enjoy the great outdoors as much as we do? If so, owning a caravan is one of the greatest investments you can make. However, it may seem a daunting process if you’re unsure of where to start. That is where our Swindon Caravan Group Meets The Trugians new caravan video series can help!
We have partnered up with The Trudgians, a family based in Wiltshire who documents their caravanning experiences and adventures around the United Kingdom on their blog and YouTube channel. The useful information includes tips and tricks of owning a caravan focusing their efforts for those who are first-time owners. Why this partnership? Dan Trudgains explains
We purchased our caravan from Swindon Caravan Group back in 2014. As complete novices we were educated about every aspect of our caravanning. I hope that we can continue to inspire newcomers, veteran caravaners and those who are just curious to caravanning, by sharing our gained knowledge with the backing and resources of Swindon Caravan Group. We have a lot of videos and articles planned for the future and, it’s great to have the perspective and knowledge from a well established and respected dealership.
So by combining forces, we aim to produce caravan videos that:
answer the questions that first-time owners may have about owning a caravan,
look at the new models that are coming to the market
ensure that our current customers learn something new as well
Introductions & What To Expect From The Videos
In this first video, Dan Trudgian introduces the caravan video series, covers what to expect and has a short interview with Tom our General Manager
Did you enjoy this video?
Let us know by filling out our enquiry form below along with what other topics you would like to see covered in our caravan videos. Our aim is that every month we will provide you with a video filled with tips, maintenance and serving know-how and more to ensure you get the best out of your Caravan.
So you don’t miss it why not subscribe to our newsletter, and we will email each one out to you, or follow us on Facebook.
Want to talk to one of our friendly team members? Call your nearest branch and a member of the team will assist you:
We hope you’ll be able to join us at Swindon, Oxford and Reading Caravans for our Easter Show between Thursday 16th – Sunday 19th March.
This is traditionally our curtain raiser to the new season as we build up towards Easter. We’ll have some free food and refreshments available at each branch so dig in and help yourself! We operate 3 award winning dealerships, offering outstanding customer service and expert advice.
Offers on New Caravans:
But most importantly we’ll have some crazy discounts across our range of new 2017 caravans. These discounts will end of Sunday 19th March:
Our Special Edition Swift Vogue has been a resounding success and availability is now running low so you’ll need to move fast if this is the caravan for you.
Offers on Used Caravans:
As recent winners for best supplying dealer of used caravans in the UK at the Owner Satisfaction Awards, we’ll have a great range of pre-owned caravans to view at all 3 branches. And remember we still offer £500 vouchers or a free accessory kit with every used caravan purchased over £5,000.